Manager CE & Digitalization - LE, Government & Key Accounts Segment ( UAE National )

Manager CE & Digitalization - LE, Government & Key Accounts Segment ( UAE National )

United Arab Emirates

• Job Identification 12403
• Job Category Commercial
• Posting Date 01/19/2026, 04:48 AM
• Business Unit du

Job Description

Key Accountabilities

• Tracking customer experiences across online and offline channels, devices, and touchpoints.
• Collaborating with marketing and sales teams to enhance customer services and brand awareness.
• Aligning customer experience strategies with marketing initiatives, as well as informing customers about new product features and functionalities.
• Identifying customer needs and taking proactive steps to maintain positive experiences.
• Analyzing customer feedback on product ranges and new releases, as well as preparing reports.
• Deliver Enterprise NPS & BHI targets through focusing on building customer relationships ...