Manager, Communications & Personalization Strategy & 1:1 Base Growth

Join the Communications & Personalization (C&P) team and help drive the future of marketing innovation at TELUS. Our vision is to reinvent how we engage with customers by delivering highly relevant messages on their preferred channels at the right moment to maximize sales, ROI, and operational efficiency, powered by automation and AI.

Our Team And What We’ll Accomplish Together

As the Manager, C&P Strategy & 1:1 Base Growth, you will play a critical leadership role in shaping the future of Comms & Personalization at TELUS. You will lead the C&P strategy, business outcomes, and roadmap across marketing and service communications, while also leading the 1:1 base growth agenda. This role is about connecting strategy to execution and ensuring the team is focused on the right opportunities, customer outcomes, and business impact. You will report to the Director, Communications & Personalization and lead both direct reports and a broader cross‑functional pod. Success ...