Manager Customer Service

GEODIS

📍 Carson, California, United States

Full Time Information and Record Clerks Posted June 19, 2026

Job Description

Customer Service Manager

The Customer Service Manager is responsible for managing the activities of the Customer Service team engaged in carrying out customer service activities.


Who We Are:


GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.


Your role on the team:

  • Monitors service calls to observe Representatives demeanor, technical accuracy, and conformity to company policies

  • Conducts Representatives performance appraisals

  • Takes corrective action to adjust customer complaints

  • Answers questions about service

  • Keys information into computer to compile work volume statistics for accounting purposes...