Manager II, Training

Concentrix

📍 Lima, Provincia de Lima, Peru

Full-time Other-General Posted March 02, 2026

Job Description

Responsibilities

  • Lead and manage the development and implementation of comprehensive training and quality programs.
  • Establish benchmarks and performance metrics to evaluate the effectiveness of training and quality initiatives.
  • Collaborate with senior leadership to align training and quality strategies with broader organizational goals.
  • Oversee the design and updating of training materials and quality standards documentation.
  • Ensure compliance with regulatory requirements and industry standards in all quality and training activities.
  • Manage and mentor a team of training and quality professionals, fostering a culture of continuous improvement.
  • Utilize data-driven insights to refine and enhance training and quality processes.

Requirements

  • Education: Master's degree in Education, Quality Management, Business Administration, or a related field.
  • Experience: A minimum of 3 years of experie...