Manager, IT Production Support

First American

📍 london, on, Canada

Full-time Other-General Posted June 01, 2026

Job Description

Responsibilities

  • Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
  • Recommends and implements solutions based on analysis of issues and implications for the business.
  • Identifies emerging issues and trends to inform decision‑making.
  • Collaborate with multiple geographical teams to ensure high‑quality deliverables.
  • Investigate and troubleshoot production problems and liaise with business, vendors and IT groups for timely resolution.
  • Acts as the prime subject‑matter expert for internal/external stakeholders.
  • Supports deployment activities, managing implementation issues to resolution.
  • Develop tools to automate tasks toward improved efficiencies.
  • Provide input and insight toward ongoing PS process improvements.

Qualifications

  • Minimum 7+ years of development experience with .NET, Cloud ...