Manager, Learning and Development

Five9

📍 Manila, Metro Manila, Philippines

Full-time Operations Specialties Managers Posted February 24, 2026

Job Description

Responsibilities:


Learning Program Strategy & Development

  • Champion a culture of continuous learning by promoting self-directed development, knowledge sharing, and growth across the organization.

  • Consult and partner with business leaders and People Partners to assess learning needs, identify skill gaps, and prioritize learning initiatives aligned to business objectives.

  • Stay current on L&D trends, best practices, and emerging technologies, integrating relevant approaches into learning strategies and program design.
  • Learning Design, Delivery & Evaluation

  • Oversee the design and delivery of learning programs, including new-hire onboarding, employee development, and compliance training, ensuring quality and consistency.

  • Guide the creation and curation of engaging, relevant learning content, leveraging modern, scalable instructional design approaches across virtual, in-person, and hybrid environments.

  • B...