Manager, Learning Operations

Milliman

📍 Gurugram, Haryana, India

Full-time Other-General Posted February 23, 2026

Job Description

POSITION SUMMARY:

The Learning Operations Manager is a strategic leader responsible for overseeing the operational delivery of global Learning & Development (L&D) initiatives. This role manages a cross-functional team—including LMS Administrators, Training Coordinators, and Instructional Designers/Developers—across multiple geographies (US and India). The Learning Operations Manager ensures operational excellence, compliance, and continuous improvement within the L&D function, driving impactful learning experiences that support organizational goals. This position partners with HR, IT, and business leaders to optimize learning technologies, processes, and programs, while fostering a culture of growth and performance.

RESPONSIBILITIES:

Operational Excellence

  • Ensure successful execution of all department offerings.
  • Market and communicate department offerings.
  • Manage day-to-day scheduling and logistics of traini...