Manager of Technical Architecture
E
Elastify
📍 owen sound, ottawa, grey county, ontario, Canada
Job Description
We’re supporting the search for a Manager of Technical Architecture to join a growing Managed Services organization in a highly impactful, leadership-facing role.
This role is ideal for someone who thrives in fast-paced environments, enjoys stepping into complex technical challenges, and can elevate both the technical function and overall operational maturity of an MSP.
What you will do:
- Act as the senior technical escalation point for high-priority client issues, driving rapid assessment and resolution
- Translate complex technical challenges into clear, actionable plans for Service Desk, Network Operations, and Project teams
- Lead and mentor a team of technical managers across Professional Services, Service Desk, Network Operations, and Procurement
- Partner with senior leadership to align technical capabilities with business growth and expansion goals
- Drive operational ma...