Manager, Service Delivery

MetricStream

📍 Bengaluru, Karnataka, India

Full-time Operations Specialties Managers Posted June 25, 2026

Job Description

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Job Description


Delivery Manager’s primary responsibility is to make sure that services are being seamlessly delivered to the clients of an organization. Includes taking charge of a variety of tasks such as monitoring progress, tracking KPIs, working amicably with cross-functional teams, resolving issues and conflicts, efficient client management, timely communications and managing budgets. Delivery Manager own a vital role in boosting the user’s experience by ensuring the smooth delivery of services that meet and exceed customer demands.

Key Responsibilities

  • Responsible for end-to-end implementation of MetricStream Apps/Solutions.

  • Developing a deep understanding of to gain insights into the scope of service delivery.

  • Identify customer needs by maintaining an excellent relationship with

  • Interact with MetricStream’s internal & external stakeholders to manage accounts efficiently.<...