Manager, Support Enablement, Platform Solutions and Delivery, Cloud Support
G
📍 Sunnyvale, CA, United States
Job Description
Manager, Support Enablement, Platform Solutions and Delivery, Cloud Support
_corporate_fare_ Google _place_ Sunnyvale, CA, USA
**Advanced**
Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.
**Minimum qualifications:**
+ Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
+ 7 years of experience in program management, product management, business operations, or systems strategy and operations within global customer support.
+ 7 years of experience in people management.
+ 3 years of experience managing a team of program managers.
+ Experience setting up and managing case management workflows and tooling in a mixed ecosystem of first-party and third-party solutions.
**Preferred qualifications:**
+ Experience with Salesforce (Agentforce) or Google Enterprise for Customers (GECX).
+ Ex...
_corporate_fare_ Google _place_ Sunnyvale, CA, USA
**Advanced**
Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.
**Minimum qualifications:**
+ Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
+ 7 years of experience in program management, product management, business operations, or systems strategy and operations within global customer support.
+ 7 years of experience in people management.
+ 3 years of experience managing a team of program managers.
+ Experience setting up and managing case management workflows and tooling in a mixed ecosystem of first-party and third-party solutions.
**Preferred qualifications:**
+ Experience with Salesforce (Agentforce) or Google Enterprise for Customers (GECX).
+ Ex...