Job Description
Responsibilities
- Support your immediate supervisor by helping to develop business strategies in line with Desjardins’s strategic priorities and the unit’s challenges.
- Ensure the quality of services and business relationships, and manage the member/client experience.
- Implement and monitor the action plan to achieve target results.
- Put in place management and communication practices that promote talent acquisition and management, team synergy and change management, in keeping with Desjardins’s values; lead, coach and motivate your team to develop skills, boost engagement and empower employees.
- Implement and develop a competitive, profitable service offer for your sector that incorporates partnerships with other components in order to provide an exceptional member/client experience.
- Ensure the efficiency and continuous improvement of processes, and boost profitability.
- Promote the Desjardins brand and strengthen the...