MASSIVE HIRING: 1,000+ Customer Service Representative | Virtual Application Process
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Aces Human Resource Services
📍 quezon city, metro manila, Philippines
Job Description
As a Customer Service Representative, you will:
- Serve as the first point of contact for customer inquiries via phone, email, and chat.
- Provide timely, accurate, and empathetic support to resolve customer issues.
- Maintain a deep understanding of our products and services to offer relevant solutions.
- Document customer interactions and follow up as needed.
- Collaborate with team members and departments to enhance the customer experience.
Required:
- At least a High School Diploma (K-12 Graduate or Old Curriculum).
- Excellent verbal and written communication skills in English and Filipino.
- Strong customer service orientation with a problem-solving mindset.
- Ability to work onsite at one of our designated office locations.
Preferred (but not required):
- Previous experience in a customer-facing role.
- Familiarity with CRM systems and common ...