Member Experience Representative
T
TEKsystems
📍 Bloomington, MN, United States
Job Description
Description
Administers health insurance benefits for our members and our reps take calls from providers and members regarding claims, benefits, and eligibility. 50-60 incoming calls daily. Needs call center experience.
Skills
customer service
Work Environment
Fully onsite, shifts are between 7a-7p, 8 hours shift. Shifts are given during training in the first week. Candidates will submit a preference for 3 shifts within that time frame and typically get their first preference, but can't guarantee it. During the first 3 weeks, candidates will work 30 hours a week during training, then transition to a full 40 hours a week.
Additional Skills & Qualifications
Self motivated
Problem solving
Motivated to advance their careers
Simple, basic computer skills
Work Teams, Word, Excel
Experience Level
Expert Level
Job Type & Location
This is a Contract to Hire position based out of Bloomington, MN.
Pay and Benefits
The pay range for this position...
Administers health insurance benefits for our members and our reps take calls from providers and members regarding claims, benefits, and eligibility. 50-60 incoming calls daily. Needs call center experience.
Skills
customer service
Work Environment
Fully onsite, shifts are between 7a-7p, 8 hours shift. Shifts are given during training in the first week. Candidates will submit a preference for 3 shifts within that time frame and typically get their first preference, but can't guarantee it. During the first 3 weeks, candidates will work 30 hours a week during training, then transition to a full 40 hours a week.
Additional Skills & Qualifications
Self motivated
Problem solving
Motivated to advance their careers
Simple, basic computer skills
Work Teams, Word, Excel
Experience Level
Expert Level
Job Type & Location
This is a Contract to Hire position based out of Bloomington, MN.
Pay and Benefits
The pay range for this position...