Employment Type:

Shift:

Description:

Positions Purpose

Mercy Medical Center a member of Trinity Health Of New England is looking for a Message Center Operator to join our team of mission-driven healthcare innovators.

You Will Be Responsible For:

• Operates multiple-line telephone console in a regional hospital switchboard to answer, transfer and relay incoming telephone calls and place outgoing calls.
• Operates public address system as requested.
•  Identifies and responds to “code” situations.
• Provides routine approved patient information to callers and refers other inquiries to supervisor.
• Provides excellent customer service to all callers.
• Contacts security as request by employees or visitors in need of escorts to parking or in response to other assistance.

Minimum Requireme...