Job Description
In This Role, Your Responsibilities Will Be:
Team Leadership & Supervision
Lead, coach, and develop hardware service material handle.
Assign jobs, manage workload, and monitor productivity and turnaround time (TAT).
Conduct on-the-job training and technical skill development.
Perform performance evaluations and support competency improvement plans.
Technical & Service Operations
Supervise daily hardware service activities including receiving, shipping, inventory and testing of test & measurement equipment.
Ensure all service work complies with company procedures, manufacturer specifications, and quality standards.
Manage quality and technical escalations with hardware service.
Ensure proper handling, storage, and usage of tools, test equipment, and spare parts.