Job Description
Overview
Mid Market Account Manager overseeing the relationships of Maxis with its Small Medium Enterprise (SME) clients in Sarawak, responsible for obtaining and maintaining long‑term key customers.
Responsibilities
- Develop and formulate strategic and tactical plans in a larger market portfolio.
- Ensure KPI and goals of the assigned accounts in the portfolio are met.
- Build market position in the assigned account by identifying potential business deals and closing relationships with existing and new customers.
- Develop and formulate a retention strategy to minimize churn rate of the portfolio of accounts.
- Provide and screen data/information for potential business deals by analysing market strategy, examining risks and financial accuracy for business decision making.
- Protect the organization’s value by keeping company information and tender confidential.
- Grow account depth and breadth to ensure accou...