Montreal Customer Experience Associate Opportunity

Scotiabank

📍 dollard des ormeaux, qc, Canada

Full-time Other-General Posted June 05, 2026

Job Description

Pursue a rewarding career with Scotiabank as a Customer Experience Associate in Montreal-ouest. You'll play a pivotal role in delivering exceptional customer service while cultivating lasting relationships.
In this engaging position, you will represent Scotiabank and connect with clients during their banking journey. You'll focus on understanding customer needs, assisting with transactions, and promoting digital solutions. Your proactive approach will help uncover sales opportunities, making a significant impact on branch performance.
Key Responsibilities:
• Develop and maintain strong customer relationships
• Efficiently process routine banking transactions
• Listen to and address customer inquiries
• Guide clients in using digital banking tools
• Meet sales goals through customer-centered strategies
Requirements:
• Experience in customer service roles
• Bilingual, fluent in English and French
• Flexibility for varying work hours
• Strong technology...