Job Description
Elevate your career as an MS Engineer 3rd Level Support in Montreal, specializing in technical assistance for managed services and co-location clients. This role demands expertise in server and networking systems.
In this role, you will be the go-to for escalated customer concerns, providing comprehensive support for both internal and external systems. Your tasks will include hardware installations, network design, and ensuring secure connections. Strong technical acumen and relevant certifications are mandatory for success in this challenging yet rewarding position.
Key Responsibilities:
• Resolve advanced problems on customer and internal systems
• Serve as the primary customer contact for support
• Manage installations and connections of critical hardware
• Design security and networking solutions
• Proactively troubleshoot issues and liaise with internal teams
Requirements:
• Fluent in English and French
...
In this role, you will be the go-to for escalated customer concerns, providing comprehensive support for both internal and external systems. Your tasks will include hardware installations, network design, and ensuring secure connections. Strong technical acumen and relevant certifications are mandatory for success in this challenging yet rewarding position.
Key Responsibilities:
• Resolve advanced problems on customer and internal systems
• Serve as the primary customer contact for support
• Manage installations and connections of critical hardware
• Design security and networking solutions
• Proactively troubleshoot issues and liaise with internal teams
Requirements:
• Fluent in English and French
...