Mortgage Servicing Performance Lead & SME Coach

Sutherland Global is looking for a Lead – SD Management (SME) in Angeles, Philippines. This role focuses on capability building and operational readiness within the Mortgage Servicing sector. You will drive performance improvements through coaching and deep analysis, aligning efforts with various stakeholders.

The ideal candidate should possess strong analytical skills and experience in a BPO environment. The position offers a challenging yet rewarding opportunity to contribute to operational excellence.