M&S Customer Service Assistant - M&S

One Retail

📍 taunton, england, United-Kingdom

Full-time Management & Operations Posted June 18, 2026

Job Description

We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part‑time basis, contracted to 20 hours per week. You’ll join a team that takes real pride in what they do, their food, and most of all, their people.

Key Responsibilities

  • Serve customers, ensuring they receive an easy and seamless personalized experience
  • Be knowledgeable about our service and help customers with natural, engaging service
  • Represent M&S and maintain a positive brand image
  • Handle cash and operate the cash register
  • Comply with Health and Safety regulations

Ideal Candidate

  • Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
  • Take initiative and make decisions that are right for our customers
  • Be an excellent team player with great communication skill...