MSP Level 2 IT Helpdesk Technician

Active searches is seeking an IT helpdesk technician to support a variety of clients. Responsibilities include provisioning for new hires, administering servers, and resolving technical issues via phone, email, and web portal.

The ideal candidate has at least four years of experience, preferably in a managed service provider context, with proficiency in tools like Active Directory and Microsoft 365. Bilingual candidates are desired. This role demands effective communication and the ability to work under tight deadlines.