Mulesoft Engineer

Job Title: MuleSoft Managed Services (Senior Associate to Director)

Department:
Managed Services

Experience Levels:

• Senior Associate: 4–7 years
• Manager: 7–11 years
• Senior Manager: 10–15 years
• Director: 15+ years

Role Overview

This role supports and delivers MuleSoft Managed Services across multiple experience levels. Depending on level, the position focuses on hands-on technical support, operational leadership, or strategic oversight of MuleSoft integration environments. The role ensures platform stability, adherence to ITSM practices, continuous improvement, and high client satisfaction.

Key Responsibilities (Level-Dependent)

• Support, manage, or govern MuleSoft integration environments to ensure stability, performance, and reliability
• Execute and oversee ITSM processes, including incident, problem, and change management
• Troubleshoot and resolve complex integration, API,...