Multilingual Technical Support Specialist

Our partner is a global leader in customer experience and digital solutions, combining innovation and people-centered service to help top international brands connect with their customers. With operations in over 30 countries, we offer cutting-edge support in technology, e-commerce, and customer engagement. Our Hungarian team provides multilingual support for clients across Europe in a professional, collaborative, and friendly environment.

Tasks:

• Provide information about products and services via phone, chat, and email
• Assist customers with order processing, delivery tracking, and service-related inquiries
• Handle customer complaints and provide solutions to ensure satisfaction and retention
• Evaluate and monitor the performance of solar panel systems through internal tools (e.g., reading graphs, restarting systems, troubleshooting issues)
• Support installation and technical setup of e-bikes, including app connec...