Net Support Application Bilingue

6+ years of IT experience in L2/L3 support and 4+ years of experience in.NET Technologies.
- Responsible for Handling Level 2 Analysis
- Allocate an issue, investigate it, find a root cause, and present the clear and correct bug report to
- development team.
- Follow SLAs during triaging incidents from service desk.
- Create and maintain documentation such as how-to articles, troubleshooting and user guides articles for the
- existing knowledge base.
- Communicate with Development team / IT Support / Products team / QA team on daily basis.
- Knowledge of SDLC and the role of Support Engineer in it, bug/incident lifecycle.
- Knowledge of software development life-cycle methodologies e.g. Iterative, Agile, etc.
- Experience in Microsoft.NET Core / 6.0 / 7.Xframework
- In-depth knowledge of Microsoft ASP.Net, ASP.NET MVC, ASP.NET API, C#, JavaScript, Angular
- Deep knowledge of REST API, understanding of client-server architecture.
- Knowledge and ex...

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