Job Description
Roles & Responsibilities
-Responsible for Designing and providing WAN/LAN network administration, enterprise wireless, cloud administration (AZURE), SD WAN administration and Cisco/Palo Alto firewall administration.
-Troubleshooting the Level 3 and advanced network issues and performing call backs ensuring issues are resolved & appropriate solution is provided to the customer.
- &n bsp; Initiate improvements in tools (SolarWinds, Panorama, Prime, Cisco DNA, Infoblox) requirements gathering and processes.
-Responsible for investigating causes, tests solutions & suggest solutions in place to reduce the time taken to resolve the network related tickets.
-Make recommendations based on analytics to improve performance and optimization of network infrastructure.
-Manage new and existing equipment, hardware, and software upgrades.
-Understanding Network support priorities and objectives and taking an active rol...