Network Operations Data Engineer

About the Role

The Network Operations Engineer ensures network stability across complex platforms, leveraging deep knowledge of networking protocols, troubleshooting, and proactive/reactive tools. The role requires strong communication skills, adherence to standards, and collaboration with internal teams, external vendors, and senior management.

Key Responsibilities

• Ensure network stability across multiple platforms and troubleshoot complex issues.
• Provide operational support for routing, switching, WAN, LAN, and Internet technologies.
• Lead incident triage, monitor dashboards/logs, and communicate impacts to stakeholders.
• Maintain documentation and ensure compliance with Incident and Problem Management policies.
• Work as part of a global operations team on a rotating shift schedule.

Required Skills & Experience

• Strong understanding of IT Service Management and core network ser...