Job Description
Role Overview
The Network Operations Engineer is responsible for providing 1st and 2nd level technical operational support for TP ICAP’s global network infrastructure. As part of a global Network Operations team, the successful candidate will be a strong technical lead with excellent troubleshooting skills.
The Network Operations team is responsible for resolving day-to-day issues, incidents, problems and changes within the network estate. This will include incident diagnosis and management, repair and recovery, monitoring, problem management, root cause analysis and deployment on a number of network platforms.
Special Job Requirements - working to a shift rota
Role Responsibilities
Support network incident and change activities in a 24x7 global operations team on assigned shift.
Troubleshoot and isolate network incidents within large-scale complex IT environments.
Proactively manage network...