Description
Vendor & 3rd Party ManagementPerformance Monitoring: Ensure qualified 3rd Party Providers (3PP) use workforce management tools correctly and recommend scorecard ratings based on SLA agreements.Collaboration: Engage with TCO counterparts for incident restoration and provide data input for TCO performance reviews.
Project Support & Planning
Site Assessment: Conduct regular reviews, gap analyses, and assessments of electro-mechanical systems and buildings to prepare for rectification, co-location, or expansion.Implementation: Support YoY programs and strategies to reduce network faults and vulnerabilities.Planning: Provide inputs for network planning to accommodate roll-outs or upgrades and participate in Proof of Concept (POC) for operational sustainability.
Financial & Database Management
Asset Integrity: Maintain accura...