Night Support Worker

One YMCA

📍 Hatfield, England, United Kingdom

Full-time Other Protective Service Workers Posted June 08, 2026

Job Description


One YMCA provides specialist housing and support services for people experiencing homelessness and other complex challenges. We are looking for a dedicated Supported Housing Officer (Nights) to help ensure the safety, security, and wellbeing of residents throughout the night.

This is a waking night role, meaning you will be actively working throughout your shift, supporting residents, responding to incidents, and maintaining a safe and welcoming environment.

About the Role: Based within a hostel setting, you will act as the first point of contact during the night, providing a professional and supportive presence for residents who may be experiencing homelessness, mental health challenges, substance misuse issues, or other complex needs.

You will monitor the building, manage incidents appropriately, carry out welfare and security checks, and ensure the service operates safely and effectively overnight.

What You'll Do
• Maintain t...