NLS Desktop Support Specialist Role
N
National Logistics Services
📍 caledon, on, Canada
Job Description
Join National Logistics Services as a Desktop Support Specialist dedicated to enhancing user experience and optimizing desktop operations. Tackle IT challenges and improve technology daily.
As the main contact for desktop support, you'll address user needs by diagnosing hardware and software issues. This role encourages growth through impactful improvements in workplace technology while collaborating with vendor partners.
Key Responsibilities:
• Provide desktop environment support for multiple users
• Diagnose and resolve hardware and software issues
• Install necessary security patches and software updates
• Document troubleshooting processes and maintain logs
• Collaborate with vendors for technology evaluations
Requirements:
• Diploma in a relevant technology area
• CompTIA A+ certification preferred
• 3–5 years of experience in desktop support
• Proficient with Windows and Linux systems
• Excellent communication and teamwork capabilities
El...
As the main contact for desktop support, you'll address user needs by diagnosing hardware and software issues. This role encourages growth through impactful improvements in workplace technology while collaborating with vendor partners.
Key Responsibilities:
• Provide desktop environment support for multiple users
• Diagnose and resolve hardware and software issues
• Install necessary security patches and software updates
• Document troubleshooting processes and maintain logs
• Collaborate with vendors for technology evaluations
Requirements:
• Diploma in a relevant technology area
• CompTIA A+ certification preferred
• 3–5 years of experience in desktop support
• Proficient with Windows and Linux systems
• Excellent communication and teamwork capabilities
El...