Job Description
The Junior L2 NOC Engineer is responsible for 24×7 monitoring, troubleshooting, and ensuring stability of ISP network infrastructure including Core, Aggregation, and Access networks. The role handles customer-impacting incidents escalated from L1 and ensures high availability and SLA compliance.
Requirements
Monitor ISP networks including Internet, ILL, MPLS, Broadband, and Leased Line links
Analyze alarms such as link down, latency, packet loss, and flapping
Perform L2 troubleshooting on routing (BGP, OSPF, Static), VLAN, IP pools, fiber and last-mile issues
Handle enterprise custome...