Job Description
We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking NMC Operator” to be part of our successful team in our “Mobile-Fixed Core / IP / Access / IT NOC Department”.
You have a challenging mission for:
Undertaking the activities for the correct operation, fault management and relevant actions foreseen by the procedures to solve the problems of the entire network during the 24-hrs supervision.
What will you do:
- Receive, analyze and resolve/escalate any raised problem concerning customer complains or other kind of network failure or outage.
- Act as the primary interface of the Network Management Centre for intra-departmental and ex...