Non Voice Representative - Chat Support Agent -Start ASAP
C
Caldwell Communications Consultancy Philippines
📍 taguig, metro manila, Philippines
Job Description
- This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call centre) setting.
- Maintain data entry requirements by following data program techniques and procedures.
- Coordinate online with customers, either collecting or offering them information through a web-based chat program or via e-mail.
- Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.