Job Description
BASIC FUNCTIONS
This entry-level position performs basic systems engineering assignments. This position is also responsible for management support and triage.
QUALIFICATIONS
- Bachelor's degree
- Experience in either ServiceDesk/IT Support role for 3-5 years or Systems Engineering/Administrator role for a year.
- Problem‑solving skills.
- Knowledge of operating systems such as Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure, preferably Linux.
- Knowledge of virtual server environments/cloud environment (preferably AWS).
- Ability and desire to learn new processes and technologies.
- Good oral and written communication skills.
- Knowledge of scripts for automation an advantage.
- Knowledge in ITIL best practices and framework an advantage.
- Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business...