Omnichannel Engagement Specialist

Confidential

📍 Morocco, Morocco, Morocco

Full-time Business Operations Specialists Posted February 19, 2026

Job Description

Job Description


Major Accountabilities

HCPs reach & Customer Segmentation


  • Maximize HCPs reach by identifying affiliates with mass HCPs affiliation. Stakeholder mapping for these affiliates with the intent to initiate collaborative programs focused on certain disease areas.
  • Collect digital consent for the new targeted HCPs.
  • Conduct digital affinity segmentation of HCPs and engagement preferences.
  • Disease strategy & patient journey


  • Has a deep understanding in the respective disease area strategy. Maintain and enhance knowledge of disease areas, products, product strategy, positioning, key messages, programs, company developments, customers, and competitors.
  • In depth understanding of patient journey pains and gains. Be able to design and optimize customer journeys using data insights.
  • Strong ability to design and orchestrate a full omnichannel engagement experience.
  • Omn...