On-Site Member Services Coordinator
D
Desjardins
📍 lyster, centre du québec, Canada
Job Description
Elevate member experiences as a full-time Member Services Coordinator at Desjardins. Focus on service quality, employee support, and operational efficiency to enhance customer satisfaction.
Desjardins is seeking a Member Services Coordinator for an on-site role. This position involves planning work schedules, supervising cash management, and addressing employee and customer inquiries. You'll play a key role in ensuring seamless service delivery and resolving complaints while maintaining security and compliance with policies.
Key Responsibilities:
• Plan work schedules and allocate staff to priorities
• Support sector employees with tools and processes
• Monitor queues to optimize service quality
• Resolve member complaints and issues effectively
• Oversee cash management and transactions securely
Requirements:
• Trade school diploma in a relevant field
• Minimum three years of experience in customer service
• Knowledge of Desjardins products and service...
Desjardins is seeking a Member Services Coordinator for an on-site role. This position involves planning work schedules, supervising cash management, and addressing employee and customer inquiries. You'll play a key role in ensuring seamless service delivery and resolving complaints while maintaining security and compliance with policies.
Key Responsibilities:
• Plan work schedules and allocate staff to priorities
• Support sector employees with tools and processes
• Monitor queues to optimize service quality
• Resolve member complaints and issues effectively
• Oversee cash management and transactions securely
Requirements:
• Trade school diploma in a relevant field
• Minimum three years of experience in customer service
• Knowledge of Desjardins products and service...