One Stop - Customer Service Assistant

Job Overview

Join One Stop Stores Ltd as a Customer Service Assistant, part of our Tesco subsidiary. You will work in a fast‑paced retail environment, providing outstanding frontline service, stocking shelves, processing payments, and maintaining the store’s appearance. Your focus will be on continuous improvement through coaching and feedback, ensuring the store remains safe and welcoming.

Key Responsibilities

• I know my customers and serve them with passion and pride, providing great natural service.
• I actively encourage customers to give feedback via the ‘Have Your Say’ survey.
• I work across all areas of the store—including online, tills, replenishment, vending and stock routines—to meet customer needs.
• I put into practice the training received to work safely at all times.
• I participate in seasonal, community and charity events to create an inclusive atmosphere.
• I stay knowledgeable about store ...