Online Customer Service Representative

Responsibilities

• Provide timely and accurate responses to customer inquiries via email, chat, and social media.
• Resolve customer complaints with empathy and efficiency.
• Assist customers with product information and order management.
• Maintain detailed records of customer interactions.
• Collaborate with team members and other departments to enhance service quality.

Qualifications

• Educational Qualifications: High/Senior High School diploma required.
• Experience Level: Fresh graduates or students welcome to apply.
• Skills and Competencies: Proficiency in TikTok, financial literacy, and strong interpersonal skills.
• Responsibilities and Duties: Assist customers online, resolve inquiries, and promote products on TikTok.
• Working Conditions: Remote work environment with flexible hours.
• Qualities and Traits: E...