Onsite Deskside Support Analyst Regina
C
Compugen
📍 regina, division no. 6, Canada
Job Description
Join Compugen Inc as an Onsite Deskside Support Analyst in Regina, SK. Provide essential technical assistance across a financial services environment, ensuring hardware and software support meets high security standards.
As a Deskside Support Analyst, you will play a crucial role in an enterprise setting. Your responsibilities will involve troubleshooting core applications, managing device compliance, and providing VIP support while collaborating with centralized teams. The ideal candidate possesses technical expertise and is well-versed in end-user support processes, critical for maintaining seamless operations and delivering exceptional service.
Key Responsibilities:
• Troubleshoot Windows 10/11 and Microsoft 365 issues
• Perform user and access administration
• Support endpoint management with Intune
• Execute device installations and moves
• Manage the full ticket lifecycle in ITSM tools
Requirements:
• Technical Diploma or degree in Computer Science
•...
As a Deskside Support Analyst, you will play a crucial role in an enterprise setting. Your responsibilities will involve troubleshooting core applications, managing device compliance, and providing VIP support while collaborating with centralized teams. The ideal candidate possesses technical expertise and is well-versed in end-user support processes, critical for maintaining seamless operations and delivering exceptional service.
Key Responsibilities:
• Troubleshoot Windows 10/11 and Microsoft 365 issues
• Perform user and access administration
• Support endpoint management with Intune
• Execute device installations and moves
• Manage the full ticket lifecycle in ITSM tools
Requirements:
• Technical Diploma or degree in Computer Science
•...