Onsite Deskside Support Analyst Vancouver
C
Compugen
📍 vancouver, metro vancouver regional district, Canada
Job Description
Join Compugen as an Onsite Deskside Support Analyst in Vancouver, BC, where you'll provide essential tech support in a busy financial services environment. Your expertise in troubleshooting and device management will ensure seamless operations.
In this role, you will handle technical issues across Windows 10/11, Microsoft 365, and key workplace applications. With a strong focus on user support, you will perform hardware diagnostics, manage ticket lifecycles, and coordinate equipment repairs. Your experience will be vital in delivering ‘white-glove’ support for senior stakeholders while maintaining compliance with security standards.
Key Responsibilities:
• Troubleshoot issues across Windows 10/11 and Microsoft 365
• Administer user access for shared drives and printers
• Manage endpoint compliance activities, focusing on Intune
• Support hardware including laptops, desktops, and printers
• Document, update, and escalate tickets effectively
Requirements:
• 3+ ...
In this role, you will handle technical issues across Windows 10/11, Microsoft 365, and key workplace applications. With a strong focus on user support, you will perform hardware diagnostics, manage ticket lifecycles, and coordinate equipment repairs. Your experience will be vital in delivering ‘white-glove’ support for senior stakeholders while maintaining compliance with security standards.
Key Responsibilities:
• Troubleshoot issues across Windows 10/11 and Microsoft 365
• Administer user access for shared drives and printers
• Manage endpoint compliance activities, focusing on Intune
• Support hardware including laptops, desktops, and printers
• Document, update, and escalate tickets effectively
Requirements:
• 3+ ...