Job Description
ROLE:
Operational Manager / Executive Assistant (operations and executive assistant experience is required)
JOB DESCRIPTION:
- Establish and document operational systems, workflows, and standard operating procedures (SOPs)
- Organize and centralize business documentation, processes, and internal knowledge
- Support leadership with project coordination, task tracking, and execution follow-through
- Assist in managing day-to-day operations across multiple locations and departments
- Coordinate with internal team members (sales reps, CSRs, operations staff) to ensure alignment and accountability
- Help structure communication, meetings, and reporting across teams
- Track priorities, deadlines, and deliverables to ensure operational consistency
- Identify operational gaps and recommend process improvements
- Assist with virtual meeting coordination, scheduling, and follow-ups
- Maintain clear documentatio...