Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customerservice. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety ofissues.
Essential Functions
Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answeringReviews, researches and/or enters data in various systems to support respective functional area Compiles data and provides various regular and adhoc reports to management for review and determination.Serves as frontline customer service to receiveSolve and-or escalate customer inquiries and issuesAssists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and-or files for ...