Operations Assistant (mainly remote)

Journey Recruitment Ltd

📍 Windsor, Berkshire, United Kingdom

Full-time other-general Posted June 03, 2026

Job Description

Do you have a proven track record in customer service with great call handling experience?

Are you looking to work mainly from home but with occasional visits to the office in Windsor, Berkshire? (two or three times a month) The candidate must live within one hour of Windsor.

This is an excellent role if you have an interest in technology and apps as you will be troubleshooting and giving guidance to customers about using the app as well as supporting the clients with general day to day enquiries. They require someone with a friendly, professional phone manner who loves to deliver outstanding customer service. This role involves taking a high volume of inbound calls and the company are paying a salary of £24,785.

Working hours: Mainly working from home 9-5.30 Monday to Friday – 37.5 hours per week (you will work an occasional day over the weekend every few weeks and will be paid overtime for this or will take the day in lieu each month) Additionally every few weeks...