Operations Leader (Ciudad Apodaca)

Location

Apodaca, N.L.

Responsibilities

• Achieve or exceed customer(s) requirements by using in an efficient manner all the resources that report to him.
• (People & equipment) Achieve or exceed operational targets, such as scrap, OTD, productivity & quality, without exceeding the expected manufacturing costs.
• Response in a timely manner of any customer complaint or IAR issued to his area.
• He must lead a deep investigation for every complaint to detect root causes & avoid recurrence of the problems.
• Optimize the usage of overtime.
• Find ways, in conjunction with PLM, to increase margin of the account.
• Assure that the personnel that reports to him follow the guidelines & procedures requested by IS******, TL **** & ISO ***** systems.
• Reduce turnover within his team (hourly & non-hourly personnel).
• Develop a continuous improvement culture within his team.
• Also, he is responsibl...