Job Description
Job Description
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
Operations Manager
Operations: Client Services & Delivery
Bedford
Full time and Permanent
£45,000 - £50,000
Purpose of the role:
To provide relevant, up-to-date STEM skills for the present and future global workforce.
Role Purpose:
1. Evolve and develop strong and efficient foundations across Client Services and Delivery functions to enable scale.
2. Managing Client Services and Delivery teams to support and deliver high quality learning:
• Ultimate accountability for client satisfaction
• Creating strategy for further evolution of process, planning and delivery of programmes
• Nurturing team to high performance
Responsibilities:
• Process workflows
• Client/ Delivery Partner/ Employee lifecycles
• Projects
• Budget/ Finan...