Operations Manager — Client Success & Process Improvement

A leading global outsourcing company is seeking an experienced manager to oversee a team to ensure adherence to Client Service Level Agreements. Responsibilities include maximizing revenue generation and enhancing relationships with client partners. Ideal candidates will possess an Associate's Degree and over seven years of experience, including two years of progressive management experience, ideally in a call center environment. Strong communication and leadership skills are essential for this role.
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