Operations Manager (Retail and shopping centre industry)

Overview

Our client in the retail and shopping centre industry is looking to hire an Operations Manager.

The Operations Manager is responsible for planning, organizing, and directing the activities of the Centre or property. This includes overseeing contracts, procurement of services, maintenance procedures, and ensuring facilities are well maintained and compliant with health and safety regulations. The role also involves supervising staff, managing budgets, and maintaining strong stakeholder relationships.

Key Responsibilities

• Develop and implement operational policies, procedures, and plans.

• Oversee day-to-day operations including tenant relations, security, maintenance, and emergency response.

• Coordinate and manage third-party contractors, suppliers, and vendors.

• Authorize invoices, issue tender documents, and calculate operational costs for tenant recoveries.

• Conduct inspections of facili...