Job Description
Job Description
Location: Wrexham
hours Monday – Friday
Travel expectations can vary however anticipated to be approximately one/two days per week on other sites or with partners and customers.
Service details:
NEC works in partnership with the Welsh Government to administer various welfare funds to some of the most vulnerable people living in Wales.
Our core function is to verify and resolve grant applications against set criteria in a specific time limit whilst providing the end user with appropriate supportive advice and guidance.
We help customers over the phone, online and by email.
Job Details:
· Reporting to the Head of Entitlement Services, you will be responsible for the administration of large-scale services, overseeing the operational delivery against forecast budget whilst providing excellence in customer service.
· Working as part of the Entitlement Services Operational Management team you will i...