Operations Manager

Prime Appointments

📍 Writtle, Essex, United Kingdom

Full-time other-general Posted June 17, 2026

Job Description

Operations Manager | Chelmsford, Essex | £50,000 - £55,000 + Bonus | Monday to Friday

We are recruiting an Operations Manager on behalf of a fast-growing e-commerce business based in Chelmsford. This is a newly created role reporting directly to the founding directors.

The Role

You will take ownership of the end-to-end operational function, fulfilment, customer service, inventory management and carrier performance, managing the Warehouse Manager and wider operational teams.

This business runs a busy in-house fulfilment operation with significant seasonal peaks, and the warehouse floor is at the heart of it. This is not a desk-based role. The successful candidate will be a visible, active presence on the floor daily, working closely alongside the Warehouse Manager to keep the operation running effectively.

You will also work directly with the founders on operational strategy and continuous improvement, with real scope to shape how the business scales.<...