Operations Manager (Xico)
Link-Worldwide
📍 workfromhome, estado de méxico, Mexico
Job Description
About us
Tending is a US-based service that restores and cleans headstones and monuments at cemeteries across the country — preserving the dignity of final resting places for families who have lost someone. We are a remote-first team building the infrastructure that connects clients, field contractors, and coordinators across dozens of cities. Our operations run through a custom app, Hub Spot CRM, and a tight set of processes we are now scaling fast.
About the Role
We are looking for one person to take full ownership of our order fulfillment process — from confirmed payment to final client approval. This is not a role for someone who wants to delegate from day one. We need someone who dives into the work, masters every detail, and only then builds and leads a team around the process. If you thrive on accountability, move fast, and want to grow from doer to department head, this is your opportunity.
The Role
As Operations Manager, you will ...